Frequently Asked Questions

What extended warranties does your company offer?

At Oasis, we guarantee all our work, and we offer a labor warranty that is typically 5x the industry average.  For most of our HVAC installs and repairs, we offer a 5-year labor warranty, so you can have peace of mind and enjoy your new system for years to come.

Which HVAC system is right for my home?

Every home is unique, and every homeowner has different wants and needs when it comes to heating and cooling their home.  To answer this question, schedule an appointment with us, and someone from our team can stop by to look at your home’s space, discuss your end goal, and recommend a system that fits your budget.

What are the benefits of a programmable thermostat?

Some of the newest smart thermostats available today offer two important benefits to homeowners: convenience & the ability to save money.  Learn more today about smart thermostats today or contact us for any thermostat services you need help with!

Do you offer financing?

Yes, we offer a variety of financing options including no interest no payments, 0% financing, and extended payment plans.  Our financing options make a high-quality system a possibility for anyone!  Learn more here: financing.

Why should we choose Oasis Heating & Air Conditioning?

All of us at Oasis understand that installing or replacing an HVAC system is a big investment, and therefore, we are always at our best from the moment we contact a client.  We treat every client like family, and earning your approval is always our main objective.

Do you offer free estimates?

For any replacement or new installs, we do offer free in-home estimates.  To ensure we fully evaluate your home’s space and understand exactly what you want out of your new system, these visits can take anywhere from 30 minutes to an hour.  It is always best to schedule an estimate when both homeowners are available, so all questions can be answered.  Schedule an in-home, no obligation estimate today!

What is a heat pump?

Heat pumps are an energy efficient alternative to furnaces and air conditioners for all climates.  The most common type is the air-source heat pump, which transfers heat between your house and the outside air.  Give us a call today to see if a heat pump is a good option for your home!

How does a heat pump work?

During the cooling season, heat pumps move heat from your house into the outdoors, and during the heating season, they move heat from the cool outdoors into your warm home.  Rather than generate heat, heat pumps transfer it and can provide comfortable temperatures for your home all year long.

Wait! What if I have more questions?

We are happy to answer any of your questions! You can contact us here or call us at (760)891-9871.

What does a traditional HVAC system consist of?

There are four main components of an HVAC system.  Ductwork refers to the system of ducts used to transport air throughout your home.  The furnace, or heater, is the unit that generates heat for the home.  Lastly, the AC system is made up of the evaporator coil and the condenser (box shaped unit located outside the home).

Will I be charged for a diagnostic of my system?

Because we conduct a thorough inspection of your full HVAC system to identify the root of the problem, we do charge a standard diagnostic fee.  This fee is applied to any repair or replacement that we complete however.  If you are experiencing any issues with your heating or cooling system, give us a call at (760)891-9871 or schedule an appointment.

What maintenance can I do myself?

One simple and important thing that all homeowners can do is to change their filters on a regular basis.  Based on how often the system is used, we recommend changing the filters every 3 to 12 months.  Homeowners can also clean the outside condenser unit when necessary.

How can I increase efficiency and the lifespan of my HVAC system?

One of the best ways to improve your system’s performance is to frequently clean or replace air filters. Other ways include purchasing a programmable thermostat, keeping curtains drawn or installing shades in rooms that are more exposed to sunlight, and not blocking airflow by closing vents in multiple rooms

How do you measure the size capacities of heating & cooling systems?

Heating and cooling systems are sized based on their tonnage.  One ton is equal to 12,000 BTU/H.  Residential systems range in size between 1 and 5 tons.  Correctly sizing a system is extremely important, and rather than just using the square footage of the home, our team at Oasis is trained to conduct a heat load calculation that takes into consideration multiple factors to ensure the system we recommend is the perfect size for the home.

How long will my new HVAC installation take?

The answer varies depending on the full scope of work.  For a changeout, or the switch to a new furnace or air conditioner, the project will be finished in as little as one day.  For a new air conditioning addition or a full-system replacement that involves installing new ductwork, you’re looking at approximately a 3-day project.

How often do HVAC air filters need to be changed?

If the system is used frequently, it is recommended that air filters are changed every 3 months to ensure high efficiency and functionality.  If you are using your system sparingly, you can change your filters every 6 to 12 months.

What areas do you serve?

We currently serve all of San Diego and most cities in Riverside County.